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Refund Policy

Last updated: September 10, 2026

7-day money-back guarantee

If SealReady Pro is not right for you, email us within 7 days of your first payment and we will refund it in full — no questions asked.

How to request a refund

  • Email support@sealready.ca from the address on your account (or include it in the message) with the subject "Refund request".
  • We will confirm within 2 business days and issue the refund to your original payment method through Stripe.
  • Refunds usually appear on your statement within 5–10 business days depending on your bank.
  • Pro access is removed once the refund is issued. Your account and free features stay available.

Renewals and cancellation

Pro renews monthly until you cancel. You can cancel at any time from your profile page (Manage subscription): you will not be charged again, and you keep Pro until the end of the period you have already paid for. Because you can cancel at any time, renewal payments are not refunded except where required by applicable consumer-protection law. If you forgot to cancel and have not used Pro since a renewal, contact us within 7 days of that charge and we will look at it case by case.

Duplicate or failed charges

If you were charged more than once, or were charged but Pro did not unlock, contact us and we will fix it promptly and refund any duplicate charge.

Fair use

Repeated purchase-and-refund cycles, or disputing a charge with your bank instead of contacting us first, may result in the account being closed. We would much rather sort things out directly — just get in touch.

See also our Terms of Service and contact page.